Refund policy

A. Cancellation Policy

Introduction

Consumers have a right of cancellation according to the following provisions, whereby a consumer is every natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession:

Right of Cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

Deviating from this, in the case of a contract for the regular delivery of goods over a set period of time, the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the first goods.

To exercise your right of cancellation, you must inform us (Halil Ibrahim Gencer, Lindenhorster Straße 79, 44147 Dortmund, Germany, Tel.: +49 (0) 163 1804358, E-Mail: info@monobook.shop) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the attached model cancellation form, but it is not obligatory.

You can also exercise your right of cancellation online on the website at the internet address https://www.monobook.shop/pages/widerrufs-formular. If you use this online function, we will send you a confirmation of receipt without undue delay on a durable medium (e.g. by e-mail) with information on the content of the cancellation statement as well as the date and time of its receipt.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Effects of Cancellation

If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or early expiration of the right of cancellation

The right of cancellation does not apply to contracts for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of cancellation does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole residence and delivery address are outside the European Union at the time the contract is concluded.

General Information

1) Please prevent damage to and contamination of the goods. Please return the goods in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer possess the original packaging, please use suitable packaging providing adequate protection against transport damage.

2) Please do not return the goods freight forward.

3) Please note that the above points 1-2 are not a prerequisite for the effective exercise of the right of cancellation.

B. Cancellation Form

If you wish to cancel the contract, please fill out this form and return it.
To
Halil Ibrahim Gencer
Lindenhorster Straße 79
44147 Dortmund
Germany
E-Mail: info@monobook.shop
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) / for the supply of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of consumer(s)
________________________________________________________
Address of consumer(s)
________________________________________________________
Signature of consumer(s) (only if this form is notified on paper)
_________________________
Date
(*) Delete as appropriate

Copyright-Hinweis: Diese Widerrufsbelehrung wurde von den Fachanwälten der IT-Recht Kanzlei erstellt und ist urheberrechtlich geschützt (https://www.it-recht-kanzlei.de)

Version: 01.10.2026, 18:21:06